Rental Policies
These policies are necessary so that we may continue to provide you the type of service you expect and deserve. We appreciate your understanding and cooperation.
Delivery & Pick up
Delivery is available at a minimum fee in the Ellis County area. Delivery to surrounding areas is available upon quote. Delivery should be scheduled in advance to and all equipment is left stacked in one central location and we ask it be in the same location for scheduled pick up. Any delivery/pick up requiring further service will be charged at a higher price.
Set up & Take down
We are happy to provide a complete service, as long as it is prearranged and the additional charges have been included in the contract.
Deposits & Payments
We require a 10% deposit on all items reserved in advance, this amount is applied to the balance. The balance is to be paid the day of the event. Reservations are for a specific dates; thus deposits are refunded only if the order is cancelled two full weeks prior to the event date. No exceptions.
Correct Counts/Loss/Damage
We are very thorough in our counts. We double count each order to avoid mistakes. We ask that you count your order upon taking possession, since you are accepting the count on the contract, and will be charged for any missing items upon return. Responsibility for the equipment remains with the renter from the time out until the time of return. Please be sure the equipment is secured when not in use and protected from the weather.
Pricing
Most prices quoted are for a weekend rental. We offer weekly and monthly rates upon quote. All prices are subject to change without notice. .
Note: These policies do not supersede what is stipulated in the signed rental contract.